Return & Refund
At Timelyasever, your pleasure is at the coronary heart of the whole thing we do. While we are hoping you adore your new baseball hat, we recognize that occasionally a return refund is necessary. This coverage outlines the stairs to make sure there is an easy and obvious reveling.
1. Return Eligibility
You may also request a go-back within 30 days of receiving your order. To qualify:
- The object should be unused, unworn, and unwashed.
- Original tags, packaging, and any add-ons should be intact.
- The product should be in resalable condition, except if it arrived broken or defective.
2. Items Not Eligible for Return
We are not able to just accept returns for:
- Final sale or clearance objects
- Products that display wear, use, or alteration
- Gift cards, promotional giveaways, or custom objects
3. How to Initiate a Return
To begin the go-back process, e-mail us at [email protected] with the following information:
- Your order number
- A clean rationalization of the problem
- Photos if the object is defective, broken, or wrong
Once your request is reviewed, our group will respond within 1–2 commercial enterprise days with similar commands and the precise return address. Please do not deliver objects without authorization.
4. Return Shipping
- If the go-back is because of our mistake (e.g., broken, faulty, or wrong object), we are able to cover go-back delivery costs.
- For all different returns (e.g., alternate of mind), you're chargeable for go-back delivery.
- We propose the use of a trackable delivery technique to make sure it goes back securely.
5. Refunds
Refunds are processed once we obtain and look at the back object(s). Once approved:
- Refunds are issued to the unique charge technique.
- Processing generally takes as much as 7 commercial enterprise days.
- You'll obtain an e-mail affirmation as soon as the refund is initiated.
- Original delivery fees (if applicable) are non-refundable.
6. Wrong or Damaged Items
Please look at your order upon delivery. If you obtain a wrong, defective, or broken object:
- Contact us within 7 days of receiving your package.
- Provide order information and photos of the problem.
- We will provide a substitute or complete refund, relying on your preference.
7. Undelivered or Lost Orders
If your order hasn't arrived within 15 commercial enterprise days of cargo affirmation, please reach out to us. After investigating the problem with the delivery carrier, we are able to.
- Resend the order at no extra cost, or
- Issue a complete refund, primarily based totally on your choice.
8. Canceling an Order
You may also cancel your order within 12 hours of placing it with the aid of emailing [email protected]
Orders already shipped or processed cannot be canceled.
9. Questions?
For help together along with your go-back or refund, feel free to touch us anytime:
Email: [email protected]
We're right here to make sure your purchasing revelry is seamless, honest, and stress-free.
Store information
Email: [email protected]
Address: 3802 W McDowell Rd, Phoenix, AZ 85009, United States
Customer Service Hours: Monday to Saturday: 9:00 AM — 6:00 PM
Timezone: GMT-07:00 Mountain Standard Time (Phoenix)

